1. The warranty period of the production line is one year (except for man-made damage).
2. Installation and commissioning services: A full-time service engineer with many years of relevant experience is responsible for the installation and commissioning of the equipment to qualified acceptance, and the equipment enters the production state.
3. Regular service inspections in order to ensure the long-term stable and smooth operation of the equipment;
4. In order to cooperate with customers' production, at any time (including holidays), if your equipment is in an emergency, you can immediately contact our service engineer. We guarantee that within 24 hours of receiving the customer's maintenance report (in the province); 48 A full-time service engineer arrives at the scene within an hour (outside the province) (except for force majeure reasons: traffic interruption caused by war, earthquake, flood, etc.).
5. Sufficient parts inventory.
6. The company's engineering department (after-sales service department) is a professional department in charge of product installation, commissioning, maintenance, and repair. All service engineers in this department have professional titles of engineers with a college degree or above, and have received professional technical training for a long time.
Whether you are equipment repair, overhaul, equipment verification, spare parts requirements or other after-sales questions, as long as you have a phone call, a fax or an email, Chenghuan will immediately provide you with a full range of professional services! "Thinking what customers think, urgency of customer urgency" is the goal and motivation that Chenghuan has been pursuing all the time; whether in the past, present or future, Chenghuan will continue as always to provide "faster" , Better, newer "professional services and make unremitting efforts!
After-sales service hotline: 021-57598035
After-sales service fax: 021-57598038
After-sales service email: email@example.com
After-sales contact address: No. 2803 Hongzhu Road, Fengxian District, Shanghai, China Postcode: 201411
Address of Sales Center: No. 1377 Huhang Highway, Industrial Development Zone, Fengxian District, Shanghai
Phone: +86 021 57433777 Fax: +86 021 57432999
Factory Address: No. 2803 Hongzhu Road, Fengxian District, Shanghai
Phone: +86 021 5759 8035 Fax: +86 021 5759 8038